Effective Date: July1, 2025
At The Moore Collection, operated by Moore Custom Design Studios, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our site or place an order, we may collect the following information:
- Name
- Email address
- Shipping address
- Billing address
- Order details
- IP address
- Browser type and device information
- Referral source and website usage behavior (via cookies and analytics tools)
We also collect information when you submit a message through our contact form.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders
- To communicate with you about your order or inquiry
- To provide customer support
- To improve our website and services
- To comply with legal and tax obligations
We do not sell or rent your personal data to third parties.
3. Order Fulfillment
Your order is produced and shipped using a trusted third-party production partner. This partner receives only the necessary details to fulfill your order (e.g., shipping name and address). They are required to protect your information and use it solely for order fulfillment.
4. Payments
We use secure third-party payment gateways (such as Stripe and PayPal) to process your payments. We do not store or process your full payment information on our servers.
5. Cookies and Tracking Technologies
We use cookies and tracking technologies to:
- Remember cart contents
- Analyze website traffic and performance
- Improve your shopping experience
You can manage cookie preferences through your browser settings.
6. Communications
We may contact you via email to confirm orders or respond to inquiries submitted through our contact form. We do not send promotional emails unless you have explicitly opted in.
7. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights under data protection laws (e.g., GDPR or CCPA), including:
- Access to the personal information we hold about you
- Correction or deletion of your data
- Objection to certain data uses
To exercise these rights, please contact us using the contact form on our website.
9. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please reach out through our website’s Contact Form.