Frequently Asked Questions

What type of materials are used for your canvas prints?

Our canvas prints are crafted with high-quality latex-based inks that are non-toxic, non-hazardous, and environmentally safe. They’re stretched over sturdy, sustainably sourced quality wood frames and protected with a UV-resistant coating to prevent fading.

Are your canvases ready to hang?

Yes! All canvases include pre-installed hanging hardware, so you can hang your artwork right out of the box with no extra effort.

Do the colors look the same as shown online?

We do our best to ensure accurate color representation. However, colors may vary slightly depending on your screen’s resolution and brightness settings.

How long does it take to receive my order?

Orders are typically processed within 2–4 business days and delivered within 1-5 business days thereafter depending on your location. You’ll receive a tracking number as soon as your item ships.

Will I receive tracking information?

Yes, once the order ships you will receive a tracking number. You can also look at the account you created when placing your order for tracking information there as well.

Do you ship Internationally?

Currently, we only ship within the United States.

Can I return or exchange my canvas print?

Because each piece is made to order, we do not accept returns or exchanges unless the item arrives damaged or defective. Please contact us within 30 days of delivery if there’s an issue.

What should I do if my order is damaged?

Please contact us through our contact form within 30 days of delivery. Include photos of the damage, and we’ll issue a replacement or refund as quickly as possible.

What payment methods do you accept?

We accept all major credit and debit cards, along with secure PayPal payments.

Is your website secure?

Yes. We use SSL encryption and secure payment gateways to ensure your information is safe and protected.

How do I clean my canvas print?

Dust gently using a dry, soft cloth. For smudges, use a slightly damp cloth. Avoid chemicals, cleaning products, or abrasive materials.

How can I contact you?

You can reach us through the contact form on our website. We typically respond within 24–48 business hours.

Do you offer custom designs or sizes?

Currently, we offer the designs and sizes listed on our website. However, if you contact us with your request we will be happy to discuss your needs.